If
there was ever a time to underscore the importance of HR, it has
arrived. And sadly, if there was ever a time to see how few companies
get HR right, it has arrived, too...If their company is in a crisis – or
their own career – perhaps they've at last seen the light. HR matters
enormously in the good times. It defines you in the bad."
— Jack Welch, Business Week, March 12, 2009